Need a hand
with the shop?

On the home screen, tap the gear in the top left corner to open Settings. Tap the round button with two circling arrows. A spinner shows while the App Store is asked, then a check mark appears when it is done. Use the Apple Account that made the purchase.

Yes. Your progress is saved to your iCloud, so sign in to the same Apple Account on the new device, make sure iCloud is on for Tidy Shop, and open the game. The first launch can run before iCloud has delivered your save, so if you start at the beginning, wait a moment and open the game again.

Check that you are online and try again in a moment. Content blockers and VPNs can stop ads from loading. If you chose not to give consent in the privacy prompt, ads are not offered. Nothing in the game needs an ad, and a failed ad never costs you anything.

No. Ads are optional bonuses. Remove Ads is a one-time purchase in the store, opened with the coin counter on the home screen. Owners of Remove Ads still collect the daily bonuses, without watching anything.

Coins buy new products, repairs and power-ups. They do not expire. Coin packs only speed up what you could earn by playing.

Wait a minute and reopen the game, then try Restore in Settings. If it is still missing, email us with your Apple receipt or order ID. Refunds are handled by Apple at reportaproblem.apple.com.

OrbonTech collects nothing. Ads come from Google AdMob, and the privacy policy explains what Google may collect and how to control it. See the privacy policy.

Delete the app from your device. To clear the synced copy, open iOS Settings, tap your name, then iCloud, then Manage Storage (or Manage Account Storage), choose Tidy Shop and delete its data.